Something not working, or a question? Check the quick answers, or message the Kampii team.
Texts can take a minute or two. Check the number is right, then use "Send a new code" once the countdown ends. Always type the newest code. If nothing arrives after a few tries, message us below.
Kampii doesn't take payment for items. Meet on campus in a public place, check the item, then pay the seller directly (cash or Mobile Money). Never pay before you've seen it.
Only people who really dealt with a seller can rate them: after the seller accepts your offer in chat, or marks the item Sold and picks you as the buyer. You'll see a Rate card in the chat and get a reminder the next day. Fake or abusive reviews can be reported, and the review team hides them.
Use the Report link on their listing, shop, ad or request. The review team checks every report and can take things down or suspend the account. If you're in danger, contact campus security or the police first.
Tap "Sell on Kampii" (or "Rent out" for rooms), send a photo of your student ID or Ghana Card, and the team reviews it, usually within a day.
Payments usually update within a minute. If it's been longer, message us below with the time you paid and the Mobile Money or card reference.
A real person reads every message and replies by phone or SMS.
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